Excellent communicator at all levels – Throughout his career, Bruce’s friendly, positive and straightforward manner has enabled him to work successfully with a great variety of people, from City investors, QCs and lawyers, through to members of the public
Expert in complex/multi-party disputes – As an MD, Bruce regularly and successfully negotiated professional indemnity claims between his company, its insurers, surveyors, their insurers and the complainants – the latter were usually Bruce’s ongoing clients, who also involved their solicitors, bringing more complications to these multi-party cases
In-depth commercial understanding – Bruce’s experience of managing personnel, contracts, budgeting, management of profit and loss accounts, creating/implementing business plans, and knowledge of company and employment law, makes him particularly suited to mediating employment, contractual and commercial disputes
Flexible fees and location – Based in Leatherhead, Surrey, Bruce can travel throughout England, Scotland and Wales for mediation work, and is happy to negotiate fees on a case-by-case basis
Bruce says,
“A good mediator needs to have excellent people skills and be able to communicate at all levels. A mediation is a ‘managed negotiation’; my years of professional experience as both an MD and CS have taught me how to manage a very varied group of people by earning respect and trust.
“Mediators should be positive and approachable, yet firm, so that they can help the parties to trust and respect them, whilst managing the process and the people. They need certain knowledge of the case matter, although do not need to be an expert. An active mind, with the ability to follow complex mathematical solutions, is also required; again, my commercial experience provides me with these skills.
“I always aim to think ‘outside the box’ in order to help parties find a way out of their intransient positions. As a mediator, I am not a judge or arbitrator; I am here to help the parties find a solution to their dispute, not to assign the answer. It is important that the solution is ‘owned’ by the parties and they are comfortable with the outcome.”
Bruce's 2017 Chambers Directory entry of mediators confirmes "He has an amazing skill in damping the emotions down and getting people to focus on the real world" He has "very good leadership qualities and down-to- earth manner."
Bruce's 2016 Chambers Directory entry of mediators confirms " Bruce is praised for 'his calm and collected' approach to mediation and for remaining 'really sensitive to all the parties'. He is a qualified Chartered Surveyor and predominantly focuses on property disputes. He has additional substantive experience handling professional negligence claims."l
Bruce's 2015 Chambers Directory entry of mediators reflects his style " Bruce Bourne marshals his experience as a Chartered Surveyor to bring a commercial and pragmatic approach to a wide array of mediations. He is experienced in areas such as property, and he enjoys a strong reputation for his assured dispute handling.
Bruce’s 2014 Chambers Directory entry of mediators states "takes a gentle role, allowing the parties to let off steam, thereafter allowing the dispute to focus on facts rather than emotional baggage." A chartered surveyor, Bourne regularly tends to construction, employment and property matters.
.png?width=200&height=200&name=TBG%20House%20(6).png)
.png?width=500&height=500&name=Untitled%20design%20(35).png)