Roger's reputation is based on an ability to empathise with all parties in a dispute such as to win their trust and respect. His friendly and down-to-earth approach helps to disperse tensions so that the key issues can be identified and explored.
Mediation requires the parties to a dispute to find their own solution and Roger is keen to avoid giving his own opinions as to the respective merits or otherwise of each point of view. That said, he is not afraid of engaging in robust “reality testing” and his experience in expert determinations and his excellent commercial sense means that he is well able to judge when a party has unreasonable expectations or opinions as to the strength of its case.
Whilst remaining scrupulously fair and objective, he will question such beliefs so as to instill a sense of reality, which is usually the key to a successful settlement. Roger provides the same reality checks in commercial negotiations as in commercial disputes. In both cases, parties can benefit from help in reaching an objective understanding of the strength of their respective positions and the costs of failing to reach an agreement.
Importantly, neither side has to disclose its full position to the other but both can confide in the mediator. If it becomes apparent that there is the prospect of agreement, Roger can guide the parties to the deal or litigation settlement. If not, he can help the parties to stop wasting time, money and effort on fruitless negotiations.
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