10% commission on expert fees
Operations
Our Operations team ensures that the business side of your practice runs smoothly, so your experts can focus on advocacy and legal work. This bundle covers the full lifecycle of case management and financial administration from the moment your team enters a new enquiry into our Chambers365 system right through to your members receiving payment for their services.
What We Do for You:
- Convert leads
We turn qualified leads into active instructions, by matching client needs with the most appropriate available expert and ensuring a seamless client experience.
- Handle Cases
We manage the administrative flow of each case, from initial instruction to conclusion, including coordination with solicitors and courts.
- Invoice Clients
We generate accurate, timely invoices based on agreed fee structures and case milestones.
- Collect Cash
We follow up on payments, manage credit control, and ensure that experts are paid promptly and reliably.
Professional Standards
We support chambers in maintaining high professional standards, ensuring compliance, quality assurance, and compliance with regulatory obligations
What We Do for You:
- Recruitment and onboarding
We provide a structured onboarding process for new members, ensuring all certificates and professional qualifications are in place, and members are fully integrated and supported from day one.
- Complaints
We manage client complaints professionally and in line with regulatory requirements, protecting your reputation and ensuring resolution.
- Performance
We provide you with regular reporting on your members’ utilisation and the status of any complaints, offering insights and support to help individuals and chambers continuously improve.
The Barrister Group Contact Centre acts as a professional front door for your business or chambers, ensuring that every enquiry is handled promptly, efficiently, and with the highest standards of client care. Our team is trained to manage the full lifecycle of incoming leads and hearing coordination, allowing experts to focus on their practice.
What We Do for You:
- Contact Handling
We answer calls and emails on behalf of your business or chambers, providing a consistent and professional first point of contact for solicitors, clients, and other stakeholders.
- Triage
Our team assesses incoming enquiries to determine urgency, suitability, and required expertise, ensuring that only relevant and viable leads are passed on to experts.
- Lead Allocation
We match enquiries to the most appropriate expert based on availability, expertise, and client needs—maximising conversion and client satisfaction.
- Hearings Board Coordination
We manage hearing availability across your business or chambers, helping to optimise scheduling and reduce conflicts. This includes maintaining a centralised calendar and liaising with solicitors to confirm attendance
If your business or chambers operate their own contact centre, new leads must be entered into the Chambers 365 system to enable full access to the Operations Bundle.
Cost: Additional Annual Subscription. POA based on size and complexity of your business
Our BD services are designed to help chambers grow their client base, win new work, and build lasting relationships with solicitors and other referrers.
What We Can Do for You:
- Customer relationship management (CRM)
We implement and manage client relationship tools to track engagement, follow up on leads, and nurture long-term relationships.
- Panel and tender inclusion
We identify and manage opportunities to join solicitor and client panels, increasing visibility and access to work when your experts are included in the submission, enabling your business or chambers to compete for high-value and strategic opportunities with a regular flow of work
- Access to the Atlas database
Search over 200,000 qualified lawyers from more than 15,000 firms (Law Firms and Corporates) by exact PQE, specialism, location, firm, firm type, job title, etc.
Cost: Additional Annual Subscription. POA based on size and complexity of your business.
Software Licensing & Chambers Management Tools
Thanks to our scale and purchasing power, The Barrister Group is able to offer partner chambers preferential rates on essential software licences such as Microsoft 365 and Xero. In addition, Chambers 365 - our bespoke chambers management software designed to streamline operations and uphold professional standards—is provided free of charge as part of the Operations and Professional Standards package.
Technology Support
Our team offers responsive technical assistance, covering software, hardware, and connectivity issues to keep your business or chambers running smoothly.
Cost: Bespoke packages negotiated individually.
Our Marketing Services are designed to enhance your business or chambers’ visibility, reputation, and engagement with solicitors, clients, and the wider legal community. While we assume most partners already rely on their own internal or agency support, we offer tailored packages to meet specific strategic goals.
What We Can Do for You
- Onboarding Review
A structured entry point into our marketing support, designed to assess and elevate your business or chambers' visibility and positioning. This includes a comprehensive audit of your current marketing assets, including website, social media presence, and brand identity followed by tailored recommendations for improvement and growth.
- Ongoing Monthly Marketing Support
Continued strategic support, which may include content partnerships, PR opportunities, social media strategy and execution and implementation of onboarding review recommendations
- Targeted Digital Marketing Campaigns
Bespoke campaigns based on your goals and budget, using pay-per-click (PPC), email marketing, display advertising and retargeting strategies
- PR
We manage media relations, press releases, and thought leadership opportunities to position you as experts in the market and raise your profile.
- Events
We help plan and promote seminars, webinars, networking events, and conferences—whether hosted independently or in collaboration with solicitors and clients.
Cost: Bespoke packages negotiated individually.
Our Administration Services provide essential day-to-day support to experts and their business or chambers, helping to reduce operational burden and improve efficiency. These services can be selected individually, allowing you to tailor support to your specific needs.
We offer a range of standalone services which can be purchased individually.
- Library: We provide access to legal research tools and resources, helping experts stay up to date with case law and legislation.
- Bundles: We prepare professional, court-ready bundles—digitally or in print—ensuring accuracy, compliance, and timely delivery.
- Printing: We offer reliable printing services for case documents, bundles, and marketing materials, saving time and internal resources.
Cost: Bespoke packages negotiated individually.
